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    How Copilot Improves the Workday for Customer Service Reps

    Your customer service agents juggle multiple tasks, systems, and customer requests daily. Microsoft Copilot integrates AI-driven assistance into workflows, allowing your agents to respond faster, streamline case management, and improve customer satisfaction. Download this infographic provides a detailed look at how AI supports service teams throughout their day. Contact Shawnee Datacom, Inc. to discuss AI solutions for your customer service team.

    How Copilot Improves the Workday for Customer Service Reps published by Shawnee Datacom, Inc.

    We are not just your average Telecom and IT partner. Our 20+ years of experience becomes your excellent experience. Our goal is to improve network reliability and performance utilizing Advanced design and engineering expertise. Telecommunications does not have to be a challenge. Offering Unified Communications and the top tier carrier selection, your company will find immediate savings and operational efficiencies. For Cybersecurity, we offer the most cost-effective network analysis, PEN testing, threat intelligence, monitoring, detection, and forensic capabilities from  SMB's to Enterprises. HIPAA Privacy and Security Rule compliancy services are offered.