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    Using Copilot in Customer Service

    As a customer service agent, you handle complex requests every day. Microsoft Copilot helps resolve issues faster by providing real-time AI assistance, analyzing customer inquiries, and delivering quick, personalized responses. Download the infographic to see all the benefits Copilot offers, and contact Shawnee Datacom, Inc. to discuss how AI can optimize your service team.

    Using Copilot in Customer Service published by Shawnee Datacom, Inc.

    We are not just your average Telecom and IT partner. Our 20+ years of experience becomes your excellent experience. Our goal is to improve network reliability and performance utilizing Advanced design and engineering expertise. Telecommunications does not have to be a challenge. Offering Unified Communications and the top tier carrier selection, your company will find immediate savings and operational efficiencies. For Cybersecurity, we offer the most cost-effective network analysis, PEN testing, threat intelligence, monitoring, detection, and forensic capabilities from  SMB's to Enterprises. HIPAA Privacy and Security Rule compliancy services are offered.